TumbleRoot Mission Statement: The mission statement at country Apparel Company TumbleRoot is to promote the country life and encourage their customers to live in the moment. Also they attempt to offer the best quality products and to deliver happiness with each order they sell.
- Hello, can you give me a short bio about your clothing company?
TumbleRoot is your neighborhood country store. I grew up with horses and chickens and was out playing in the dirt everyday. I’ve always felt like “being country” is more than just about what you wear or where you live, it’s a way of life! I quit my “big-girl” career job as a design manager and built this company so I could bring those that live by country values together around the country lifestyle and music.
- How did you come up with the name “Tumble Root” and was there any other names that you were considering?
I definitely kicked around a few names, but a lot of them were taken or didn’t really speak to me. The name TumbleRoot was inspired by the tumbleweed, which is sort of the overlooked desert explorer of the plant kingdom. It breaks away from its roots and rolls on, looking for new adventures and places to spread its seeds. That’s exactly how I felt about starting this company. It’s my chance to leave my fears behind, and spread a little country flair. But no matter how far we roam, our roots (and our hearts) always remain where we left them—at home. ❤
- Has there been any country artist that has worn your clothes?
Not that I am aware of! 😀
- Is there anything new coming up for your company? 2016? 2017?
We’ve just rolled out free shipping, returns and exchanges on any size order, which has been a long time coming. Its not an easy thing to deliver because shipping costs are very expensive, but we know how important it is to our customers and so we’re excited to be able to offer this service. We’ve also been hard at work coming out with a new line of clothes and accessories for 2017, most of which just launched over Black Friday weekend! We’ve also added a new rewards program for our customers, which gives them money back on every purchase, their birthdays, for referrals and more! Really excited about being able to really thank all our wonderful customers in a tangible way.
- Where do you see your company in the next 5 to 10 years?
Whew … tough question! We’re really hoping to be able to expand to other parts of the world and also reach a point where we can start giving back to some charities. Other than that … we’ll just see where this adventure takes us!
- What is one of your favorite venues to sell your items at?
I’d have to say Stagecoach in California, Country Thunder in Arizona and Taste of Country in New York!
- What are a few accomplishments that you are most proud about your company?
I’m proud every time I see a happy customer, whether they be on Instagram, Facebook, in person or writing a review on our website. I’m also proud when I see my team be able to turn a less-than-happy customer into a happy one with our excellent customer service and 100% happiness guarantee.
- If you had to give advice to an up and coming country clothing company what would you tell them?
The advice I would give is to figure out what you’re uniquely good at, and do that really well. Better to focus on your strengths and be REALLY good at one thing than to just be mediocre at several things.
- What is one of your favorite quotes?
Always be humble and kind.
- What is the first item you ever made for Tumble Root?
A “Rock Me Mama Like a Wagon Wheel” tank top way back in 2012. It’s since been copied by hundreds of others haha … but imitation is the sincerest form of flattery, right? 🙂
Social Media Accounts:
Facebook: https://www.facebook.com/TumbleRoot/
Twitter: https://twitter.com/tumbleroot
Pinterest: https://www.pinterest.com/tumbleroot/
Instagram: https://www.instagram.com/tumbleroot_apparel/
Website: http://tumbleroot.com
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